FAQ

Question:

What are your operating hours?

Answer: 

Our Warehouse hours of operation is 9 a.m. to 6 p.m. Mon-Friday & 9 a.m. to 12 p.m. Saturdays. Closed Sundays. 

Question:

What happens if I place an order after closing?

Answer:

Orders placed after closing will be sent out the following workday.

Question: 

Do you allow refunds?

Answer: 

NO REFUNDS. 

Question:

Do you offer exchanges?

Answer:

Yes! 🎩✨ We want every Headliner to be happy with their purchase. If your hat isn't quite the right fit or isn't what you expected, contact us and we'll be happy to assist with an eligible exchange.

Question:

How do I purchase a Gift Card?

Answer:

Select the dollar denomination of your choice, if you are purchasing as a gift to someone else, make that selection and enter the recipient's email address, select payment method and checkout. Gift Card will be sent to their email address entered.

Question:

Do you offer shipping worldwide?

Answer:

We ship throughout The Bahamas, United States & Canada only.

Question: 

 I don't see any questions pertaining to my issue. What can I do?

Answer:   

Kindly submit your request/question in our 24 hour chat box. Someone will respond to you and assist. Or kindly, Whatsapp us at (242) 804-6647.

Question:

Your site accepts debit & credit cards, but I don't see where I input my card information?

Answer:

If this payment method is selected and checkout completed, a card payment link will be emailed along with your invoice for payment. You can then enter your card information. It's completely safe and secure.